The Assistant Property Manager is a business leader who focuses on resident customer service and assists in managing the operations, leasing activity, renewals, collections, financial reporting, supplies, and communications of the apartment community.
Address the concerns of current and prospective residents in a friendly and professional manner.
Helps set the standard on how other staff member engage prospective and current residents.
Tours and leases apartments as necessary.
Helps with training staff as necessary and models effective sales techniques on a daily basis.
Leads rent collection efforts, specifically with delinquent residents. This may involve lease termination and legal action if necessary.
Assist in managing the property's budget by making sound fiscal decisions to increase the net operating income of the community.
Help maintain the accuracy of resident ledgers and files.
Inspects apartments during move-in and move outs, walking apartments and the community as needed.
Fills the role of acting Property Manager in their absence.
Perform any other related duties as required or assigned.
Effective communication and customer service skills
Computer literate, including Microsoft Office Suite
Internet navigation skills are required
General office, bookkeeping and sales skills
Excellent oral and written communication skills
High school diploma or equivalent required, Bachelor's degree preferred
1 to 2 years' experience in a supervisory role and managing staff preferred
Previous Property Management experience preferred
Proficient in Yardi property management software or other similar property management software preferred Must be able to list up to 15lbs. on an occasional basis. Ability to tour the property with prospects on an occasional basis is required. General office conditions. May be exposed periodically to weather elements when touring the property.
Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.
Work for the Best in the Industry - make your next move here!
Cushman & Wakefield is a leading global real estate services firm. As a leader in multifamily property management, we deliver exceptional value through tailored solutions that create efficient and engaging communities. Our passionate approach, strong operational practices and high-performing teams unlock every property’s ability to provide residents with a place they can truly call home.