The Director of Boston University's Study Abroad (BUSA) Auckland Program oversees all aspects of the program including management and recruitment of staff, program budgets, internship placements, student life and excursions, housing, immigration, student emergency response, health and safety, and curriculum development/revision. The Director also builds and maintains relationships with institutions and organizations in New Zealand that directly relate to program operations. The Director takes an active role in the University's effort to publicize BU Study Abroad and reach enrollment goals for the Auckland Program. This position is based full-time in Auckland, New Zealand, with students on-site from January-November.
Key Areas of Responsibility:
Finance and Operations (20%):
Oversee the operating budget for the program and review and approve monthly expense reports submitted to BU Global Support Finance Team
Manage the program's bank accounts, with signatory authority on any local accounts
Manage relationship with local accountant and coordinate with Global Support and Study Abroad to ensure proper tax reporting and filings are met
Keep BU Study Abroad in Boston updated on changes in economic and financial policies in the country, as they relate to the program
Oversee the operational needs of the program as they relate to office space, equipment, furniture, etc.
In coordination with Global Support and Study Abroad, ensure compliance with local laws, including registration of the program, employee taxation, property regulations, and any other legal policies and procedures as they affect the program. Keep the Executive Director informed of changes in local legislation and national regulations as they pertain to the program
Oversee all aspects of health, safety, and student life for the program, including housing, excursions and other cultural activities, potential health and safety concerns with hosting US students in close consultation with the Study Abroad Director of Operations and the Associate Director, Health, Safety and Security on the Global Support team
Plan and lead cultural and academic excursions, orientations, and other extra-curricular activities
Respond to students in crisis and student emergencies and provide appropriate support and resources
Liaise between students and their internship providers when needed throughout the semester, in particular where issues are elevated from other staff members.
Recruitment and Marketing (20%):
Participate in and contribute to the University's effort in publicizing BU Study Abroad
Work closely with the Executive Director in branding the program
Act as liaison between Boston University and institutions and organizations on the site
Foster alumni relations with graduates of the program and assist in the efforts of Boston University's Office of Development and Alumni Affairs as needed; assist other University offices as needed
Build and maintain collaborative and strong relationships with the University of Auckland and Auckland University of Technology to develop and oversee curricula and ensure the academic integrity of the program, and the academic success of the students
Ensure the program is in compliance with all academic policies and procedures of Boston University, working in conjunction with BUSA and the Director of Academic Affairs
Report on the academic progress of the program, keeping the Executive Director updated on all issues related to grades, student progress, course appropriateness
Develop, expand and nurture the network of internship providers essential to the success of the internship component of the program
Strategic Planning & Program Development (10%)
Work with the BUSA Executive Director and staff on the development of new program initiatives, their development and implementation
Participate in the strategic planning process and review for the program. Analyze the strengths, weaknesses, opportunities, and threats of the program from an operational, financial, legal and academic perspective
Update the Executive Director on the presence of other study abroad providers in the area, make recommendations on areas of development
Submit a report at the end of each calendar year outlining the highlights and issues of the program as well as areas of development
Personnel and Human Resources (10%):
Work with BUSA on all staffing change requests and employee hiring matters
Supervise all full- or part-time staff members of the program, including, where relevant, student employees
Supervisory duties include instructing, planning and assigning work, maintaining standards, coordinating activities, acting on employee problems, selecting new employees. Review and evaluate work for effectiveness, accuracy and adherence to department policies
5-8 years professional work experiences in higher education and/or international education administration
Experience working with American students traveling abroad and strong understanding of American higher education administrative and academic practices
Excellent managerial, communication and organizational skills in a cross-cultural environment, the ability to work cooperatively with administrators, faculty, students and staff on- and off-campus; the ability to communicate professionally and clearly in writing and orally; the proven ability to manage people and projects effectively; must be able to multi-task and manage competing priorities;
Proven ability to manage people and projects effectively
Exercise of sound judgement and appropriate response in emergency situations involving students
Must manage expectations with diplomacy and manage competing priorities
Travel to the US for meetings and recruitment, and within New Zealand for program activities
The Director has contact with all coworkers and interested parties in the program, including students, alumni, parents, staff, faculty, vendors, distinguished guests, community leaders, etc. All interaction with the constituents must be professional and uphold the standards of the Boston University faculty and staff codes of conduct.
Confidential data: All information (written, verbal, electronic, etc.) that an employee encounters while working at Boston University Study Abroad Auckland is considered confidential. Director must adhere to Boston University policies, department guidelines/policies and all applicable laws and regulations at all times.
Essential functions occur simultaneously, therefore, the employee must be able to appropriately handle each essential function, prioritize them and seek assistance when necessary. These functions need to be performed on a consistent and regular basis, using good judgment. Ability to learn and apply Boston University policies consistently, seeking out guidance when necessary, is required.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.
Internal Number: 7220
About Boston University
Boston University is no small operation. With over 33,000 undergraduate and graduate students from more than 140 countries, 10,000 faculty and staff, 16 schools and colleges, and 250 fields of study, our two campuses are always humming.