Become one of the stars behind the show and become part of the world’s most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race. The Event Services Manager is responsible for managing all event related services and details for all events by the Entertainment Department. All activities performed within the reporting departments are in accordance with the company’s business objectives, budget guidelines, mission statement, and core service standards.
PRINCIPAL DUTIES AND RESPONSIBLITIES:
Manage all event related services and front-of-house details for all entertainments events occurring both on and off property
Uphold venue policies and procedures for the Plaza, Armory, Armory Square and Symphony Hall Theater
Manage all event service clients’ requests and work with appropriate operational department to ensure requests are competed fully and on time.
In conjunction with the Production Manager, communicate and oversee the execution of event requirements for events/shows (e.g. review concert riders) with clients and applicable departments
Maintain positive communication and serve as a venue resources for clients, up to and including the event day.
Conduct Event Meetings, communicating/delegating event specifics to responsible departments.
Act as primary point of contact for client services and internal departments including pre-planning event activities and making recommendations on optimal operating procedures.
Assistst the Entertainment Events Manager and Entertainment Finance Manager in developing cost estimates and reviewing settlements for accuracy
Oversee execution of all operational event contractual obligations, relative to staging and Event Rider and oversees all operational aspects of events to ensure their smooth operation.
Manage the scheduling and monitor attendance of all ushers, ticket takers and security for events
Request Fire Permits, Special Event Licenses and Certificates of Liability
Maintain a high level of communication between event clients, all necessary departments, and vendors to ensure a smooth flow from initial production meeting to final load out for all clients.
Identify and make recommendations to leadership team on operational improvements, increased profitability, and efficiencies.
Collaborate with clients to identify and establish event needs and equipment requirements, including sub rentals, quality control, delivery, pick-up, inventory control, repairs, and maintenance.
Manage front-of-house daily set-up, labor and Event Information Sheets accurately and in a timely manner for assigned functions, to reflect all production needs
Enforces fire and safety codes, stressing safety first to all team members.
Manage billing for retail and in-house clients and insure final payments are completed as scheduled with clients.
Other job related duties as assigned.
Bachelor’s degree in Sports/Entertainment Management, Hospitality and Tourism, Theater Arts or related field or equivalent technical work experience, training, and certifications
Three (3) years professional experience in event management and/or venue operations
Effectively communicate in English, both written and oral forms
About MGM Resorts International
MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences.
With 62,000 employees, the Company is one of the world's leading global hospitality and entertainment companies with 23 resorts. We’re proud to be recognized for our commitment to being socially responsible, including an industry-leading diversity and inclusive culture, community engagement and philanthropy initiatives, and a commitment to environmentally sustainable approaches in development and operations. While we operate leading resorts and amenities, ultimately it is the people of MGM Resorts who make the difference daily by providing the ultimate guest experience. We welcome you to join us.