As a member of the leadership team in Student Financial Services, the Student Accounts and Educational Financing Manager will actively participate in the development of policies, procedures and programs in support of department goals.
The Manager oversees a critical functional area within the department— tuition accounts and educational financing. The Manager will ensure that prospective and current parents and students receive information and plans to finance their Wellesley educations and make timely payments on tuition accounts. S/he will provide outreach and counseling to parents and students, both prospective and current students, as it relates to educational financing and financial literacy. The Manager will coordinate with colleagues across the College, outside vendors and lenders as necessary to uphold College policy, to accommodate student and parent needs, and to enhance billing and payment practices. S/he will maintain federal compliance in the disbursement of federal funds, grants and loans, and FISAP reporting, as well as balance and close accounts into general ledger at year end.
The role’s more specific responsibilities include:
- Responsibility for managing all aspects of the college’s billing process. These processes will include managing the Accounts Receivable module of the Ellucian Banner and Workday system (testing and maintaining billing and refund tables, tuition & fees assessment of charges and tuition refunds, loan modules, testing and coordinating implementation of federal upgrades and vendor updates and patches related to account receivables), registration, billing, student health insurance billing/waiver process, and 1098T processing.
- Supervision of direct reports and active participation in departmental leadership team. Development of policies, procedures and programs in support of the departmental and divisional goals.
- Responsibility for managing financing and payment programs to support student enrollment, retention and graduation.
- Track and resolve both delinquent debit and aged credit balances. This includes transcript/registration holds, financial leaves, and abandoned property referrals. Place and monitor accounts placed for collections with outside vendors, negotiate appropriate account settlement, vendor reimbursement, payments and reconciliation.
- Coordinate with outside vendors, such as student health insurance vendor, loan processors, collection agencies, tuition payment and billing vendors.
- Provide information and assist with compliance in annual audits, reconciliation processes for all loan and other federal aid programs.
- Provide counseling and assistance to students and families in financing their Wellesley educations and resolving their account balances.
- Collaborate with a variety of campus constituents, such as the Registrar’s Office, Class Deans Office, Campus Police, Student Housing, Library, Health Services, and others.
- Assist with administration of other office processes, as assigned.
Bachelor degree is required. Experience in one or more of the areas that comprises Student Financial Services (financial aid, student accounts/tuition payment, student employment, educational financing). Preference given to demonstrated experience and knowledge of higher education accounts receivable, as well as experience with a wide variety of software and financing and database applications, such as Banner, Workday, TMS, Google, and Microsoft Office.
Wellesley is known for the excellence of its education, the beauty of its setting, its gifted faculty, and the uniqueness of its campus culture. But most of all, Wellesley is known for the thousands of accomplished, thoughtful women it has sent out into the world for over 100 years women who are committed to making a difference. Every year, some 2,400 of the world's top undergraduate women are challenged to exceed their own highest personal and intellectual expectations. The mastery Wellesley graduates demonstrate across the professional and vocational spectrum, and the influence they wield, whether in their own communities or on the world stage is testament to a singularly empowering undergraduate experience. Wellesley's lively academic community places a high value on rigorous, probing inquiry, and creative, cross-discipline thinking. Its collaborative approach to scholarship encourages students to question, debate, and refine their points of view, not only with each other, but with our world-class faculty, often by working directly with them on groundbreaking projects. A Wellesley education fosters the highest standard of readiness for the real world in its graduates, in terms... of ability to think, act, and contribute meaningfully and effectively in their chosen areas of interest.
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CAI New England Chapter
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Wellesley, MA 02482